COVID-19 Travel FAQ

During this stressful time for travelers, we have put together this resource to answer as many questions as possible. We will continue to update this document as we learn more and the situation changes. Above all, we must lean on each other for support.

Is it safe to be traveling internationally right now?

No, at this time we do not recommend anyone travel internationally. On 3/19/2020 the U.S. Government released a Global Level 4 Health Advisory warning advising all U.S. citizens to avoid any kind of travel. If you are in another country at this time it is recommended that you make plans to return home immediately. If you require assistance with your safe return home please call us directly at 303-317-6945.

Is it safe to travel domestically within the U.S. right now?

While there is less risk traveling domestically within the U.S. at the moment, we recommend people be aware of the risk if they do choose to travel. Many states and cities have closed local businesses, schools, and restaurants. There is also the potential for interstate travel restrictions if the situation gets worse, which could cause issues when trying to return home.

Should I cancel my trip? Or should I try to postpone/reschedule my trip?

This is up to you and your comfort level when traveling. We are hopeful that the situation will improve and travel restrictions will lessen as the year goes on. It also depends on where you are going. Areas that are not major centers of the COVID-19 outbreak can be safely postponed rather than cancelled. If your trip is to Europe, China, Japan, South Korea or Iran at the very least you will need to postpone. If you are uncertain when you are able to travel again or are experiencing high levels of stress and anxiety around traveling, it is probably best to cancel and try to get refunded.

Will I get quarantined if I do travel? What will happen if I do get quarantined?

That depends on where you are traveling. Domestic travel does not pose as much of a risk right now. However, if you choose to travel internationally chances are high you will get quarantined, especially when arriving back to the U.S. When arriving at a new destination, you may undergo a series of health screenings during customs, and you may be asked to self quarantine for 14 days. Depending on the destination, some countries may bar your entrance. For more information please see the CDC’s website here.

What is the cancellation policy for my specific situation?

That depends and we are happy to help you in every way we can. Please contact us directly at 303-317-6945.

What does my insurance policy cover?

Please refer to your travel insurance policy and if you have more questions, please contact Travel Guard directly at 1.800.826.5248

When will travel restrictions end or get better? How long will this last?

The Covid-19 situation is a new experience for all of us, including for our government and health officials. Because this is a new and unknown health situation, it is impossible to give an exact timeline. We expect travel to be restricted for the next several weeks at least. We are optimistic and hopeful that the situation will end sooner rather than later. However long this plays out, Travel N Relax is here to support you on your travels during this crisis and after it is over.

What is the specific policy for my cruise line or airline?

That depends  on your situation. We are happy to help you in every way we can. Please contact us directly at 303-317-6945.

Questions related to other countries (e.g., will Canada or Mexico close borders soon?)

We are monitoring the current situation and receiving daily updates. Canada had originally closed their borders, but not to Americans. On March 18, 2020 The United States and Canada decided to suspend non-essential travel between the two countries. In this announcement President Trump stated: “We will be, by mutual consent, temporarily closing our Northern Border with Canada to non-essential traffic. Trade will not be affected.” On March 20, 2020 President Trump announced the temporary close the U.S.-Mexico border to non-essential travel. Border restrictions are changing by the day, and often by the hour. If you have questions about other countries, or border restrictions in general please call us directly at 303-317-6945.